1. What this policy covers

This Privacy Policy explains:

• What personal data we collect

• How and why we use it

• How we store it

• Your rights under Irish and EU law (including GDPR)

2. Data we collect

When you make a booking, enquiry, or contact us, we may collect:

• Name

• Email address

• Phone number

• Event details (address/location, date, times)

• Payment information (card or cash at site during pickup or delivery — we do not store card details)

We do not use cookies or tracking tools.

3. How we store your data

• All booking and client data is stored securely in an offline Excel spreadsheet.

• We do not share your data with marketing companies or sell it to third parties.

4. How we use your data
We will only send marketing communications if you have explicitly opted in. You may opt out at any time.

We use your personal data to:

• Confirm and manage your booking

• Deliver and set up equipment

• Contact you for updates, changes, or emergencies

• Process deposits and resolve equipment claims

• Keep records for business, legal, and accounting purposes

5. Sharing your data

We may share your personal data only with:

• Payment processors or banks (to process deposits or payments)

• Legal or regulatory authorities if required by law

6. How long we keep your data

• Booking records are kept for up to 2 years for operational and reference purposes.

• Financial records (including deposit records) are kept for up to 6 years to meet tax obligations.

• You may request deletion of your data earlier unless we are legally required to retain it.

7. Your rights

You have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion (subject to legal retention requirements)

• Object to processing

• Request a copy of your data in a portable format

To exercise your rights, contact us at: newageevents2025@gmail.com

8. Security

We take reasonable steps to protect your personal data from loss, misuse, and unauthorised access. No system is 100% secure, but we follow best practices for storage and access control.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.